Defrosting meat properly is crucial to maintaining both the flavor and safety of your meals. Improper defrosting methods can lead to bacterial growth, which may cause foodborne illnesses...
You can use either your Order Number or Tracking Number (both sent by email).
Always check your junk / spam for the confirmation emails as sometimes they get stuck there.
How long will it take to get my order?
Most customers receive their orders within 7-9 business days.
Maximum delivery time is 16 business days, but those cases are rare (less than 5%) and only happen in case of major disruptions with the carrier companies.
All orders are dispatched in 24 hours.
Change of Mind | Cancelling Order | Changing Sizes or Variant / Colors
To change sizes, variants or colors you must contact our support team by email within 12 hours after your purchase.
Please send us an email with the title "Change Order" + the order number and the details (e.g. swap white coffee cup for black) to: contact@tappha.com
You may cancel an order within 12 hours after your purchase.
Please send us an email with the title "Cancel" + the order number to: contact@tappha.com
Can I change my address once the order is paid?
If you see any mistakes in the address you submitted, please send us an email within 12 hours of the purchase with a title 'URGENT' so we can correct it before being shipped out.
